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CinemaView CV24A

CinemaView Duo

30-Day No Questions Refund Policy

CinemaView buyers who purchase directly from our web store have a 30-day period from the time of purchase during which they can receive a Return Merchandise Authorization for any reason. All we require is that we be contacted within that initial 30-day post-purchase period for an RMA to be issued, that nothing is ever shipped to us without an RMA being obtained in advance, and that all originally supplied product, components, and accessories be returned in as-new condition. This policy applies only to the original buyer of the CinemaView product. A 15% deduction will be made in the refund amount to offset shipping and handling costs. Additional deductions may be made based on the completeness and condition of the returned product. This policy does not apply to products purchased from CinemaView resellers.

Returns on the basis of not having the proper Mini DisplayPort connector on your computer does not qualify the buyer for an exemption to the 15% restocking adjustment. If you are unsure whether your computer is equipped with the proper connector, please click here for further information or feel free to email us for pre-sales support.

1-Year Limited Replacement Warranty

Any CinemaView product will be replaced if it fails to perform as advertised during the 1-year period following the date of purchase. Proof of purchase is required to establish the one-year warranty period. Without proof of purchase the warranty coverage will be provided for one-year from the date of manufacture, determined from the product serial number. No warranty coverage is provided on products with a defaced, illegible, or missing serial number. Contact us for an RMA to be issued, ship nothing to us without an RMA being obtained in advance, and send the defective product and a copy of your proof of purchase to the repair center we specify. We will send a replacement product back to you, with you paying the shipping cost. This warranty applies only to the original buyer of the CinemaView product.

Customer Support

Contact us at support@cinemaview.com with warranty claims, or any questions or problems you may encounter and we will assist you in finding a solution.

Our Online Store

CinemaView products are sold to USA customers directly through our web store through our secure shopping cart system. We accept Visa, MasterCard, and AMEX credit and debit cards for payment, getting a pre-purchase authorization at the time of your order, and only charging your card once your order is ready to actually ship*.
* except in the case of designated pre-order offers which will be charged in advance.

Returns & Repairs

No product may be shipped to us without obtaining an RMA number in advance of shipment by emailing us at support@cinemaview.com. If you are a USA customer, have obtained an RMA, and need to ship product to us for repair, replacement, or refund, please use the following address:

CinemaView, RMA# __________
c/o Computer Marketing Corporation
2018 Lindell Avenue
Nashville TN 37203

Please review our return and warranty information (top of page) for complete details.

Getting in Touch

CinemaView support staff is available by email 24-hours, 7-days at support@cinemaview.com.

For sales, technical, or general communication please email us at info@cinemaview.com

Our headquarters address and contact information is:

CinemaView, Inc.
924 Myatt Industrial Drive
Madison, TN 37075 USA

Phone: 615-860-2846
FAX: 615-860-2869
Email: info@cinemaview.com

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